LIFETIME GUARANTEE
Gurhan realizes that each piece of our jewelry is an investment and is designed to be cherished for generations. Our commitment to our customers is a lifetime warranty for defects in manufacturing and materials. Should your jewelry ever need to be cleaned, polished, restrung, need re-sizing or become damaged in any way, we will restore it to look like it did the day you fell in love with it.
Any repairs or alterations must be performed by GURHAN to maintain warranty. For return authorization or any questions contact concierge@gurhan.com.
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Have a question or need assistance? Our Concierge would be glad to help. Simply fill out the information below, or email concierge.
(At present, our customer service hours are 9am-6pm EST, Mon-Fri. Outside these hours please be patient until we respond to you during our regular business hours.)